![]() learning how to create and use an email account.learning how to use the Universal Credit app on a smartphone.learning techniques for using Microsoft applications like PowerPoint and Excel.getting up-to-date information and news on the internet.ordering groceries online and having them delivered.keeping in touch with friends and family through Skype, Facebook, WhatsApp, Zoom and Microsoft Teams.Not only can learning digital skills be a great way of becoming more independent, it can also make life much easier. Tailored for Orbit customers who have difficulty attending local training courses, the support service is delivered online and over the phone. Our customers can apply for free digital skills support from our partner ‘We Are Digital’. You may wish to start online banking but do not have the tools to do so. You can also get started on budgeting straight away with the Money Advice Service budget planner.įor extra tips and money-saving deals, check out Money Saving Expert by Martin Lewis. ![]() The Money Advice Service also provides information on a wide range of issues including banking, money-saving tips and budgeting. You can use their Web Chat service, contact them via WhatsApp on 07701 342 744, or call them on 08. To find out more, fill in our Jam form and one of our friendly independent partners will be in touch. We work with several independent partners including Citizens Advice and Money Advice Plus, who offer a service called Jam – providing free and confidential support and guidance by phone, text or online. It can help you stay on top of your bills and save £100's each year. Taking the time to manage your money can really pay off. If you're eating into your savings or building up debts, you're likely to be overspending. Just about managing your money? Living from paycheck to paycheck?Īre you spending more than you have coming in? Of the customers we asked, 100% agreed that PayPlan is friendly and approachable, able to answer all of their questions and easy to communicate with over the phone. PayPlan made them feel reassured and calm about their situation and the majority of customers said they now feel more determined to resolve their debt problems and are more confident about managing their money. If you are referring on behalf of a customer, click here.ĩ3% of Orbit customers have either cleared their debts or are making payments towards them after speaking to PayPlan. You can speak with a member of the team today by email, WhatsApp, live chat or on the phone – simply click here and complete a contact form, selecting your preferred method of communication.Īlternatively, you can call PayPlan on 0800 1970 669 or watch this introductory video to find out more. Whatever your concerns are, PayPlan is here to help. offering secure online account management once your plan is in place.giving confidential advice and tailored debt solutions and.reducing calls from creditors whilst you work to pay off your debts.Their helpful, friendly advisors will work with you – without judgement – to reduce your money concerns by: PayPlan is regulated by the Financial Conduct Authority (FCA) and understands that everyone is different. ![]() If you’re struggling with rent arrears, are being contacted by creditors or have received a bailiff’s letter, you can access free, confidential and independent advice with PayPlan. To find out more and check your eligibility, please contact your local council directly: County Households across the country who may need an extra helping hand to pay for essentials such as food, clothing and utilities, may be eligible for a Household Support Fund grant from their local council.
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